Empowering Nonprofit Fundraising
Many nonprofit organizations use Salesforce as a customizable database to manage donor contacts, donations, grants, program participants, service deliveries, or something else entirely!
I provide support to implement Salesforce for the first time, optimize an existing implementation with custom enhancements, or ongoing administration for that data infrastructure – so you can focus on your big-picture mission and vision.
As an “accidental admin” who became a consultant because I fell in love with data, I bring a background in nonprofit fundraising (particularly in youth education), with a focus on grant writing, institutional giving, and development operations.
I’m passionate about working with small-to-mid size organizations that are creatively and effectively meeting needs in their communities.
Sound like you? Let’s Talk!
Problem-solving with Salesforce questions (both big and small):
I also provide broad Development Operations support, such as thought partnership on processes, or hands-on support with key tasks like documentation.
Maybe you need help with a different CRM database, like Bloomerang. Or maybe you need an extra set of hands to update your website, or lead a migration to Google Workspace, or something else entirely!
Let’s talk! I’m always looking for new ways to grow my skills and support the work you do every day.
Grants can feel like a maze. And how do you tell your organization’s story in only 500 characters?
I’ll be your partner to work out the details, make a plan, and get it done together.

Shannon Farrell has worked in the nonprofit Salesforce ecosystem since 2021, primarily supporting youth education and arts & culture organizations as both an internal administrator and an independent consultant.
As an “accidental administrator”, she began her nonprofit career as a grant writer and institutional institutional fundraiser, but quickly developed a passion for development operations and database management. Shannon is a Salesforce Certified Administrator.
She enjoys organizing and simplifying data, streamlining processes, supporting teams with questions and problem-solving, and facilitating solutions that make it easier for nonprofit staff to achieve their goals.
Shannon holds a B.A. in Writing Arts and a B.A. in Radio/TV/Film Production from Rowan University, where she graduated Summa Cum Laude.
Prior to her career in development, she spent some time as a zookeeper and environmental educator. In her free time, she enjoys baking, board games, and reading the ever-growing stack of books on her bookshelf.

A clew means a ball of thread or yarn!
Its the origin of the word clue – something that guides you out of a difficult, complicated, or confusing situation!
In Greek mythology, Ariadne gives Theseus a red ball of thread – a clew – to help guide him through the Labyrinth.
Eventually the spelling changed from clew to clue!
